1About these terms
These terms are an agreement between you and hi4.in ("we", "us"), the service at hi4.in.
They apply to the hi4.in website, your account, the API, and every short link, QR code, bio page and digital card made with hi4.in (together, the "service"). By using the service you agree to these terms. If you do not agree, please do not use hi4.in.
These terms include our Acceptable use policy, Privacy policy and Refund & cancellation policy.
You must be at least 18 years old and able to enter a contract under Indian law. If you use hi4.in for a business, you confirm that you are allowed to accept these terms for that business.
2Your account
- Give accurate details when you sign up and keep them up to date.
- Keep your password and API keys secret. You are responsible for everything done with your account and keys.
- Tell us straight away at support@hi4.in if you think someone else is using your account.
- One person per log-in. If your plan includes team seats, each team member uses their own log-in.
- Do not create several free accounts to get around plan limits.
3Acceptable use
You are responsible for every link, QR code, page and file you create on hi4.in, and for where your links point. You must have the right to share it, and it must be legal in India and wherever your audience is.
Our Acceptable use policy lists what is not allowed, including phishing, scams, malware, impersonating banks, UPI apps or government bodies, illegal gambling, child sexual abuse material, hate, harassment and spam. If you send SMS with hi4.in links, you must follow TRAI rules, including DLT registration and URL whitelisting.
If you use affiliate or sponsored links, disclose them clearly to your audience as Indian advertising guidelines require.
4Link removal and suspension
To protect visitors and keep hi4.in links trusted, we check new links for signs of scams and may refuse links that look dangerous.
We may disable a link, QR code or page, show a warning page instead of redirecting, or suspend or close an account if:
- it breaks these terms or the Acceptable use policy;
- we receive a valid order from a court or government agency, or a complaint we are required by law to act on;
- it puts visitors, other users or hi4.in at risk, for example by getting our domain blocked by browsers, WhatsApp or telecom operators.
For serious harm such as phishing, malware or child sexual abuse material we act immediately and without notice. In other cases we will usually tell you what is wrong and give you a chance to fix it. Where the law requires, we keep records and report to the authorities.
If you think we made a mistake, write to our Grievance officer. We will review it and reply.
5Free plan
The Free plan costs nothing and needs no card. Today it includes:
- 50 links a month
- 1 bio page at hi4.in/@name
- 3 dynamic QR codes
- 30 days of click stats
- WhatsApp and UPI tools
- No ads on your links
Without an account, you can make up to 5 short links a day.
Current limits for every plan are on the Pricing page. We may change free plan limits; if we do, we will announce it in advance, and links you have already made will keep working. Please use the free plan fairly — automated or bulk use belongs on a paid plan or the API.
6Paid plans and billing
- Prices are in Indian rupees (₹) and shown on the Pricing page. They do not include GST. Where GST applies, it is added at the applicable rate (currently 18%) and shown before you pay.
- Online checkout is being set up. Until it is live, you can reserve a paid plan at its launch price from the Pricing page. We will email you a payment link, and nothing is charged until you pay it.
- Once online checkout is live, plans will be billed monthly or yearly in advance and renew automatically until you cancel. You can cancel any time; your plan stays active until the end of the period you paid for.
- If we change the price of your plan, we will tell you at least 30 days before your next renewal. The new price applies from that renewal.
- You can get a full refund if you ask within 7 days of your first payment for a plan. Details are in our Refund & cancellation policy.
- If you stop paying or downgrade, your account moves to the Free plan. Your links and QR codes keep working.
7No ads on your links
We do not put ads, pop-ups or waiting pages between your link and its destination, on any plan. The only pages a visitor may see before your destination are ones you choose (such as a password page) or a safety notice when a link has been reported or flagged as dangerous.
Anyone can add + to the end of a hi4.in link to see where it goes before opening it.
8Your content
You keep ownership of everything you create and upload. You give us a non-exclusive, royalty-free licence to store, copy, display and process it only as needed to run the service — for example to redirect links, show your pages, make QR codes and previews, and check links for safety. This licence ends when you delete the content, except for copies we must keep by law or that remain in backups for a short time.
If you send us ideas or feedback, we may use them without owing you anything.
9Our service and brand
The hi4.in name, logo, website, software and designs belong to us or our licensors. You may not copy, resell or rebrand the service unless we agree in writing (for example under a partner agreement).
- Use the API only as described in our developer documentation and within its rate limits.
- Do not scrape, overload, reverse-engineer or try to get around limits or security. To report a security issue, follow our Security page.
10Availability and changes
We work hard to keep hi4.in fast and available, but we do not promise that it will always be available or free of errors. There is no uptime guarantee (SLA) unless we sign a separate written enterprise agreement with you. You can follow incidents on our System status page.
We may change, add or remove features. If we remove a paid feature you rely on, we will give you reasonable notice.
hi4.in links point to websites we do not control. We are not responsible for their content, products or privacy practices.
11Disclaimers and liability
The service is provided "as is" and "as available". As far as the law allows, we do not give any warranty that it will meet your needs or that our safety checks will catch every harmful link.
As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, lost revenue, lost data or damage to reputation. Our total liability to you for any claim about the service is limited to the amount you paid us for the service in the 12 months before the claim arose.
Nothing in these terms limits liability that cannot be limited under Indian law, or your rights as a consumer under the Consumer Protection Act, 2019.
12Indemnity
If someone makes a claim against us because of content you published on hi4.in, or because you broke these terms or the law, you agree to cover our reasonable losses and costs, including legal fees. We will tell you about the claim and let you take part in defending it.
13Ending your use
You can stop using hi4.in at any time. To delete your account, email support@hi4.in from your account email address. When your account is deleted, your links stop redirecting, your pages go offline and your data is handled as described in our Privacy policy.
We may end these terms or close your account as described in section 4. Sections that by their nature should continue — such as content licences you gave for backups, liability limits, indemnity and governing law — continue after your account is closed.
14Governing law and disputes
These terms are governed by the laws of India. Subject to the next paragraph, the courts in India that have jurisdiction over our registered office decide any dispute.
Before going to court, please contact us at support@hi4.in or our Grievance officer. We will try to resolve the dispute in good faith within 30 days. This does not stop you from using your rights under the Consumer Protection Act, 2019, or from contacting the National Consumer Helpline.
15Changes and contact
We may update these terms. If a change is important, we will give you at least 30 days' notice by email or on the website before it takes effect. If you keep using hi4.in after that, the new terms apply. If you do not agree, you can stop using the service and cancel your plan.
Questions about these terms? Email support@hi4.in.